January 25th, 2026
Snoooz can now reply directly to leads coming from website forms.
When someone fills out a form and you receive a notification email, Snoooz can:
Extract the lead’s name and email
Draft or send a reply to the lead directly
Perfect for responding faster to inbound leads without manual work, just enable this option on the rule.
Testing rules is now much clearer and more informative.
You can now see:
Matching category
Matching reason
Matching labels
And additional context around why a rule was triggered
This makes it much easier to debug, refine, and trust your rules.
You can now create rules based on whether:
You are in the To field
You are CC’d
This is especially useful for handling FYI emails, internal threads, or messages where you’re not the primary recipient.
Some IMAP/SMTP providers require a username instead of an email address to connect.
Snoooz now fully supports username-based IMAP connections.
“Include previous thread” not working for Outlook — fixed
Emails from the same sender weren’t being blocked for Outlook users — fixed
Spam filter updated to prevent drafts for calendar invites
CC handling bug for IMAP users — fixed
January 18th, 2026
You can now add BCC recipients when sending replies, creating drafts, or forwarding emails.
Example: If you receive a real estate listing and want to forward it automatically to an undisclosed list of contacts, create a rule matching the criteria and add your list to BCC.
Organize your emails better! When creating a label in Snoooz, use a slash / to create child labels:
Example: Snoooz/Expenses → “Expenses” becomes a sub-label under “Snoooz” in Gmail automatically
We noticed many of you were entering partial email addresses (like intercom or hello) instead of full email addresses.
Rules now match partial addresses, so your filtering works even if you don’t type the full email address.
Fixes & Stability Improvements
IMAP & Yahoo Drafts: Drafts now go to your default drafts folder and are fully editable
Rules saving: Fixed issue where rules weren’t always saved, and modal would close when clicking outside the editor.
Mailbox settings: Now saved consistently, with an error shown if saving fails.
AI content filtering: OpenAI moderation filters have been improved — if you still see false positives, please let us know.
Chrome Extension Updates:
Fixed login issues with Zoho Australia
Directly open the UI and rules page from the extension
See the email of the logged-in account
January 11th, 2026
Fixed an issue where replies were sent after moving an exclusion rule to an inclusion rule, even when “don’t respond” was selected
Resolved Outlook issues for mailboxes with capital letters in email addresses (e.g. Victoria.Dash@outlook.com)
You can now clearly see which provider is connected — Gmail and Outlook logos appear next to mailboxes
Analytics logs now show more detailed information
Content Security Policy (CSP) errors in the UI have been resolved
January 4th, 2026
Added secure cross-token protection to ensure OAuth tokens are fully isolated
IMAP credentials are now fully encrypted and decrypted securely
You can now clearly see which provider is connected — Gmail and Outlook logos appear next to mailboxes
Rate-limit issues for users on the Gemini Pro model are fixed
Gmail drafts are now correctly attached to existing threads
December 28th, 2025
We’ve officially launched our first full, self-paced course on how to set up and use Snoooz from start to finish
The course takes around 30 minutes, making it the perfect time to sit back, learn at your own pace, and get everything ready for inbox automation in the new year.
This course is:
Fully up to date with the latest Snoooz features
Designed to be step-by-step, with clear explanations
Easy to follow whether you’re just getting started or revisiting your setup
Inside the course, you’ll learn how to:
Setup your Snoooz account
Connect and manage mailboxes
Set up rules, categories, signatures, labels, prompts, tone correctly
Use Snoooz for drafts, replies, and inbox automation
Avoid common setup mistakes and get better results faster
You can watch it at your own pace, pause anytime, and come back whenever you need a refresher.
December 21st, 2025
You can now see the matching category and why an email was matched to a specific category.
Inside the logs, Snoooz will show:
Which category was matched
The reasoning behind the AI’s decision
This should make it much easier to fine-tune category prompts and improve accuracy over time.
We’ve resolved several issues reported by users:
Login flow was sending unnecessary verification emails — now fixed
Outlook users with capital letters in their email addresses were facing issues — resolved
Categories with numbers in their names now match correctly
Issue with adding new mailboxes has been fixed
December 14th, 2025
Trigger on any folder (not just INBOX)
Snoooz can now monitor and trigger on any email folder. This gives you more control over where automation runs.
Learn how to change the monitored folder:
https://help.snoooz.ai/en/articles/13117372-how-to-change-the-folder-snoooz-monitors
Automatic inbox cleanup (move emails after processing)
After Snoooz processes an email, it can now automatically move it to another folder. Zero inbox is now achievable.
Learn how to label and move emails:
https://help.snoooz.ai/en/articles/12847794-how-to-label-your-emails-with-snoooz#h_ea4c158c4f
Emails remain unread (Outlook fix)
Previously, emails processed by Snoooz were marked as read for Outlook users. Emails are now left unread after processing.
Improved rule processing
Rule matching has been improved to ensure more consistent and reliable triggering.
Better HTML signature import
The editor now correctly imports HTML signatures while maintaining inline styles. A signature preview mode is also available.
Enhanced analytics logs
Logs are now searchable and include data for:
Current month
Last month
Last 3 months
Security update: prompt injection protection
Prompts have been tightened to prevent malicious prompt injection attempts.
Tone setting 401 error fixed
An issue causing a 401 error when setting tone has been resolved.
Auto-extending mailbox subscriptions
Mailbox subscriptions now auto-extend, preventing Snoooz from stopping after a few days.
Cleaner account settings
Account settings are now better organized using collapsible accordion sections.
Email forwarding option visibility fixed
The email forwarding option in rules is now consistently visible and no longer disappears.
December 7th, 2025
Snoooz now understands your writing style automatically. When you connect a new mailbox, we’ll scan your sent emails to build a tone profile—no setup needed. You can view or update your tone anytime in the Mailbox Settings page.
For users on IMAP (or anyone tired of clicking magic links ), you can now set up a password and log in using a password — magic links are still available if you prefer them.
Signatures in Snoooz now support:
Images
Tables
Imported HTML
New accounts will now automatically include a Spam/Promotional category to prevent Snoooz from drafting replies to unwanted messages.
Already using Snoooz and want this set up too?
We pushed several improvements this week to make everything run smoother:
Rule pausing now works as intended (previous UI glitch fixed)
Long rule names now wrap correctly
Disconnecting mailboxes issue resolved
Rule testing now shows clearer and more accurate results for inclusion/exclusion conditions
November 30th, 2025
Major Updates
Rules can now be paused and duplicated — test variations faster and keep your workspace clean.
Testing of Rules is now Easier and Faster — Snoooz now captures all your test cases so you can re-run them instantly.
7 New AI models added (includes Gemini 3, GPT-5.1, and Claude 4.5). You can now use these models from Tier 4 and above, and can also validate your API key directly in the custom model selector.
Multiple PDF uploads now supported — plus clearer display of max file size and character limits.
CSV uploads now supported — perfect for importing FAQs or Q&A exports directly from spreadsheets.
Improved admin controls — non-admins can no longer modify rules or settings or delete accounts. Only admins can change settings, and only the primary owner can delete the account.
Major Bug Fixes
Rule priority was not saving correctly, resulting in inconsistent behavior — now fixed.
Alias handling for Outlook and IMAP accounts is now fully functional.
CC (copy) function now works consistently across all rules.
IMAP reliability improved for accounts with certificate issues.
Test results now clearly show why a response was not generated (e.g., invalid API key).
Email signature saving issues resolved.
Template import bugs fixed.
November 23rd, 2025
🔹 Attachments in AI Replies
You can now include attachments in Snoooz-generated replies.
Automatically attaches files from the original email
Add new files directly inside Snoooz
Supports Google Drive + Dropbox links (more coming soon!)
🔹 Tier 6 (High-Volume Users)
For agencies and teams that need more scale:
Up to 50 mailboxes
Up to 25 workspaces