We receive many leads from our Facebook ads, web forms, and 3rd party services. Would be incredibly helpful to draft and send a new email based on the information in the email with the lead’s information. Here is an example of what we receive now, we’d like to draft a new, separate email using the name, email address, and additional details from the lead: Subject: New FB Lead New Lead submitted From your Facebook Ads Campaign! Name: Bob Builder Email: bobthebuilder@example.com Phone: (555) 555-2975 Project Zip: 12345 What type of fencing materials are you looking for? Aluminum How soon do you need fencing materials for your project? 1-2 months Thank you!

Actually at account level - would be better at workspace level like a data source, so you can have different shops under one account and data is protected for workspaces which answer only non-customer questions (e.g. HR, general)

There should definitely be the option to “run” a rule that we just created on our existing mailbox so it even replies to previous emails that match the rule requirements.

I would like to export all my analytics and logs in bulk

Please can you join Albato and consider adding the webhooks triggers that will allow information to be sent so management of receipts and evidence including attachments we receive to be extracted and stored elsewhere . Albato is very good and still adding more and more apps to its list . Albato is on app sumo.

Have you heard of Wellybox? It is a software that is dedicated to extracting receipts for expense purposes. Can you create a rule within snoooze so only receipts are displayed in a separate tab with a filtering ability by the vendor. Can you create a webhook that allows this to be a function even if we have to automate it? Welly box was in App Sumo btw.

1) When using a template to respond to an automatic email it keeps the old subject from the original email. The subject is often a generic admin subject like “you have a new user”. Can the templates have an option to have a subject inserted that “replaces” the subject line in the email that it is being used to respond to? 2) Sometimes emails come in to an admin email address and you want to reply from your named email address to make it more personal. Can the “from” email address be an option to add in the rules so we can select the email address we want it to go from? Thank you

both were also on appsumo and are calendly alternatives

Would it be possible to automatically mark the email as "read" (e.g. on Gmail) after auto-replying to it using Snoooz? Because currently the emails remain marked as "unread" and it's difficult to see which emails have received a response already. Maybe that could be added as an option under the rule’s 'Then' actions?

Because Gmail has parent and child labels, but it requires all of those labels to be applied to a single email in order to fully use this feature. So I hope it’s possible to add support for multiple labels. Thank you!

It would be great to have a dark mode option for the main Snoooz dashboard/sites interface. This would help reduce eye strain, especially when working at night or in low-light environments, and provide a more consistent experience with other tools that already support dark themes.

It would be great to know somewhere which fields are being injected into the context window when running it through each category. For example, are the mail headers included? Are the recipients, sender and subject details referenceable? I’d like to create quite specific rules to pick out spam/junk/phishing emails, but I don’t know if I can instruct it by saying things like: Apply this label if the email falls under one or more of these cases: Phishing or impersonation Requests for passwords, MFA codes, recovery phrases, or one-time codes Requests to “verify”, “confirm”, “unlock”, or “restore” an account via a link EXCEPT where the sender domain matches the service that is being requested. Sender claims to be a bank, government agency, delivery service, or platform but: The sender domain does not match the claimed organization The email uses generic greetings like “Dear customer” when the sender should know the recipient’s name Urgent security warnings combined with a call to action Coercion or pressure tactics Artificial urgency: “act now”, “last chance”, “account will be closed today” Threats of loss, penalties, suspension, or legal action without proper context Emotional manipulation: fear, panic, shame, or guilt as the primary motivator Spam or affiliate marketing behavior Affiliate-style language: “make money fast”, “passive income”, “guaranteed returns” Get-rich-quick schemes, crypto pumps, trading bots, or financial promises Cold outreach selling SEO, marketing, lead generation, or web services Obvious mass-sent emails unrelated to any prior interaction Abusive or inappropriate content Sexual content, explicit imagery, or sexually suggestive messaging Harassment, insults, aggressive language, or intimidation Scam-style romance or relationship manipulation Other cases may include a mismatch of intent in the subject vs email body.

Your AI is smart 😊. I would love to see the possibility that based on variable input “ordenumber” or “sending mailaddress” in the email from a customer, the AI would search in a table (Google sheet?) and extract output variables connected to the variable input. For this I would like to see the opportunity to: Connect a Snoooze workspace to an external database eg Google sheet URL X Define the input variable field from incoming mails (like sending mailaddress or ordernumber in body of mail) Have AI retrieve output variable from the connected external database… And use that output string in their mail response. This is the usecase I am trying to solve: about 30% of my emails are related to “when will my order be delivered?”. Right now I manually lookup the order and it’s track&trace code and then externally check the status of the T&T code and paste that output in a standardized response. Am looking for ways to automate this. I don’t see an issue in collecting all this info and putting the targeted output string together in an external database like Google Sheet. Would love to see the possibility that Snoooze can basically vertical lookup in the database to extracty output of data X based on input data Y. Hope that is clear enough 🙄? If not, feel free to contact me.

Can you add the option in rule setting: “when email has label X” than action Y. This would be handy to better trigger the correct AI response based on the customer journey stage the email is in.

I would like to copy / paste and edit exisiting keywords. That’s not possible yet: I have to type them all again if I want to add a keyword with slightly different content. For example: Keyword 1 = I accept the discount of 15% Keyword 2 (to be added) = I accept the discount of 30%…I would like to copy /paste from 15% and then change 15 to 30% Same approach when I accidentally make a spelling mistake….I would like to edit existing keyword. At this moment I have to delete the misspelled keyword and add a new one to the rule. Minor thing, but when you use a lot of keywords in rules it is getting annoying…

The limit is 1000 characters right now to write an AI prompt in setting up new rules. I found it very powerful to refer to an example template to be used by AI. As a consequence I easily hit the 1000 characters limitation. Can you increase this to 2000 or even more?

Hi team, I’m currently using Gmail’s “Send mail as” feature with my custom company email address. When I compose or reply to emails directly in Gmail, the messages are sent from my company email as expected. However, when I create drafts through Snooze, they default to my main Gmail address instead of my company email. It would be great if Snooze could support sending drafts using the same “Send mail as” setting configured in Gmail. This feature would help maintain consistency and professionalism when managing emails via Snooze. Thanks for considering this!

Snoooz scans the email headers and then Rules act upon finding or not finding a specific content. For example, finding a tracking code or url.

(Original from Dataforge) can a workspace have its own user logins assigned so we can assign a workspace to a client and they can manage their own rules? and they wont see any other workspaces? see also Workspace and analytic isolation

I login using email and password, but not Google or Outlook. Grateful if you can add 2FA for this mode of login to strengthen the security in view of cybersecurity. Thank you.