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Knowing which fields are factored into the category assignment

It would be great to know somewhere which fields are being injected into the context window when running it through each category. For example, are the mail headers included? Are the recipients, sender and subject details referenceable? I’d like to create quite specific rules to pick out spam/junk/phishing emails, but I don’t know if I can instruct it by saying things like: Apply this label if the email falls under one or more of these cases: Phishing or impersonation Requests for passwords, MFA codes, recovery phrases, or one-time codes Requests to “verify”, “confirm”, “unlock”, or “restore” an account via a link EXCEPT where the sender domain matches the service that is being requested. Sender claims to be a bank, government agency, delivery service, or platform but: The sender domain does not match the claimed organization The email uses generic greetings like “Dear customer” when the sender should know the recipient’s name Urgent security warnings combined with a call to action Coercion or pressure tactics Artificial urgency: “act now”, “last chance”, “account will be closed today” Threats of loss, penalties, suspension, or legal action without proper context Emotional manipulation: fear, panic, shame, or guilt as the primary motivator Spam or affiliate marketing behavior Affiliate-style language: “make money fast”, “passive income”, “guaranteed returns” Get-rich-quick schemes, crypto pumps, trading bots, or financial promises Cold outreach selling SEO, marketing, lead generation, or web services Obvious mass-sent emails unrelated to any prior interaction Abusive or inappropriate content Sexual content, explicit imagery, or sexually suggestive messaging Harassment, insults, aggressive language, or intimidation Scam-style romance or relationship manipulation Other cases may include a mismatch of intent in the subject vs email body.

💡 Feature Request

21 days ago

2

Give AI the ability to search for information in database

Your AI is smart 😊. I would love to see the possibility that based on variable input “ordenumber” or “sending mailaddress” in the email from a customer, the AI would search in a table (Google sheet?) and extract output variables connected to the variable input. For this I would like to see the opportunity to: Connect a Snoooze workspace to an external database eg Google sheet URL X Define the input variable field from incoming mails (like sending mailaddress or ordernumber in body of mail) Have AI retrieve output variable from the connected external database… And use that output string in their mail response. This is the usecase I am trying to solve: about 30% of my emails are related to “when will my order be delivered?”. Right now I manually lookup the order and it’s track&trace code and then externally check the status of the T&T code and paste that output in a standardized response. Am looking for ways to automate this. I don’t see an issue in collecting all this info and putting the targeted output string together in an external database like Google Sheet. Would love to see the possibility that Snoooze can basically vertical lookup in the database to extracty output of data X based on input data Y. Hope that is clear enough 🙄? If not, feel free to contact me.

💡 Feature Request

21 days ago

Ability for app to create two draft replies.

Determine if the email is requesting a reply. If it does, prepare two drafts as possible responses. Always start the drafts section with [DRAFTS] in red. Identify the first draft option with [DRAFT 1] in red. Identify the second draft option with [DRAFT 2] in red. Identify the end of draft options with [END OF DRAFTS] in red. Examples - (1) I receive an email asking if consultations are free or for a fee. SNOOOZ would then create two drafts, with one indicating that it is a paid consultation and the second indicating that it is free of charge. (2) I receive an email requesting a meeting time in the current week. SNOOOZ would then create two drafts, with one indicating that I can fit it into my schedule and leaving space in square brackets for me to insert the times that I can accommodate. The second draft indicates that there are no times left available this week and leaves space for me to insert alternate times.

💡 Feature Request

27 days ago

1

Completed

Bug/Security Users

I created a separate account that is not an admin, to ensure that account only has access to a specific workspaces. However, two issues so far: 1. They user can type: https://app.snoooz.ai/users They see all users and workspaces, they cant edit them but its still not the best approach. I would think only if they were manager of that one workspace they could see the users for that one workspace, if not a manager or admin and they should only see their own account or not get to the page at all. 2. Analytics All users have access to Analytics, but it shows analytics for ALL emails not the emails associated with the users mailboxes. Only admin should see all, and I would argue its probably something that should be moved to workspaces or add a workspace/mailbox filter.

💡 Feature Request

28 days ago

1