🤖 New Base Model (GPT-4 → Gemini)

We’ve upgraded the base model from GPT-4 to Gemini.

After several days of internal testing, we consistently saw better overall draft quality with Gemini — clearer responses, better context handling, and more natural tone.

Full Thread History (Gmail & Outlook) – Drafts now consistently include the complete email thread. There were cases where thread history was missing, which caused the AI to miss context. This has been resolved.

Reply All (Gmail) – Recipients are now correctly added to CC when using reply-all.

Reply All (Outlook) – Previously, all users were being added to “To.” That’s now fixed.

Previous thread was always included in Outlook – Now, it respects the setting on the rule, and can exclude if set that way. It is now fixed.

Zendesk & Intercom Upgrades – You can now choose which articles to import instead of importing everything by default.

General stability and performance improvements across the platform.